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About us

Welcome to Petnsta Store

We're here to help you find the perfect stress relief companion! Whether you're looking for the ideal fidget toy to ease your mind or have questions about our calming products, our friendly team is ready to assist.

Get in Touch:
Email: samba.bronze_0v@icloud.com

We believe in taking time to care for your well-being. Reach out to us with any questions, product recommendations, or feedback—we'd love to hear from you! Our team typically responds within 24 hours during business days.

Thank you for choosing Petnsta Store. Here's to finding your moment of calm! 🧘‍♀️✨

Contact Us

Have questions? We'd love to hear from you! Reach out to us at samba.bronze_0v@icloud.com and we'll get back to you as soon as possible. You can also visit our store at seatz.shop for more information about our products and services.

Privacy Policy

Privacy Policy

Last updated: May 12, 2026

Welcome to Judy Store ("we," "us," or "our"), operating at seatz.shop. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

When you visit or make a purchase from our store, we may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, billing and shipping address.
  • Payment Information: Credit card or payment details (processed securely through our payment providers; we do not store full card numbers).
  • Order Information: Products purchased, order history, and transaction details.
  • Device & Usage Information: IP address, browser type, pages visited, referring URLs, and browsing behavior on our site.
  • Communications: Messages you send us via email or contact forms.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including sending order confirmations and shipping updates.
  • Communicate with you about your account or purchases.
  • Send marketing and promotional communications (only with your consent, and you may opt out at any time).
  • Improve our website, products, and customer experience.
  • Detect and prevent fraud or unauthorized access.
  • Comply with applicable legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Shopify: Our e-commerce platform provider. Your data is stored on Shopify's servers. See Shopify's Privacy Policy.
  • Payment Processors: To securely process your payments.
  • Shipping & Logistics Partners: To fulfill and deliver your orders.
  • Marketing Tools: Third-party email or analytics services used to improve our communications (subject to their own privacy policies).
  • Legal Authorities: When required by law or to protect our rights.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser. Note that disabling cookies may affect some site functionality.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access and receive a copy of your personal data.
  • Request correction of inaccurate data.
  • Request deletion of your personal data.
  • Opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly.
  • Lodge a complaint with your local data protection authority.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Children's Privacy

Our store is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take appropriate safeguards to ensure your data is protected in accordance with this policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Judy Store

Website: seatz.shop

Email: samba.bronze_0v@icloud.com

Return and exchange policy

Return Window

We accept returns within 1 year from the date of receipt.

Return Eligibility

  • Items must be undamaged and in original condition.
  • Items must not have been used, washed, or altered.

Quality Issues & Defects

If you receive a damaged or defective item, we will provide a full refund and cover both outbound and return shipping costs. Please contact our support team with photos of the issue.

Personal Preference Returns

If you wish to return an item due to personal preference (e.g., change of mind), the customer is responsible for return shipping costs.

Order Cancellations

Orders cancelled within 24 hours of placement and before shipment will receive a full refund promptly.

Custom & Personalized Orders

  • If the order has not yet shipped: eligible for a 60% refund of the order total.
  • If the order has already shipped: custom/personalized orders are not eligible for return.

Exchanges

We are happy to exchange items for a different size or color within the same return window, subject to availability. Please contact our support team to initiate an exchange.

How to Return or Exchange

  1. Contact our customer support team to obtain the return address and instructions.
  2. Pack the item securely in its original packaging.
  3. Ship the item back and provide us with the tracking number.
  4. Once received and inspected, your refund or exchange will be processed within 5–7 business days.